Getting Started with Coach Pulse

Coach Pulse is a multilingual AI training platform built by FutureProof for Coach. It helps store associates build product knowledge and brand fluency through interactive training sessions, and keeps you culturally current through the Culture Feed.

The main areas

Training sessions are where you practice — interactive sessions graded against a defined curriculum so you can see your progress over time. The Culture Feed (the What’s New tab) is a weekly scroll of curated articles, videos, and photo posts about products, campaigns, and culture. The feedback boards are where you can suggest improvements and see what’s coming next.

Getting help

Browse the collections in this Help Center for guides on each area. If something isn’t working or you have an idea, the "How to Submit Feedback and Feature Requests" article explains how to reach us — every request is reviewed as part of our weekly release cycle.